Regulatory bodies have an obligation to investigate allegations of misconduct and are fortunate to have extensive powers of intervention and investigation in response to the complaints they receive regarding their members.
While professional bodies are often aware of their obligations to take allegations of their members misconduct seriously, it is equally important that workplace investigations are fair to the employee whose conduct is being investigated.
While it will undoubtedly make sense for your internal team to handle some complaints that are received, your initial internal review may determine that an in-depth investigation conducted by a third-party investigator is warranted.
Engaging an external resource not only displays due diligence, but also ensures an unbiased, fact-based investigation. Engaging an external resource also provides support for your internal team that may be overwhelmed with general operations, or possibly does not have the specialized skillset to conduct certain investigations. The seriousness of the incident(s), the specific parties involved, and other factors, may also dictate the need for an external resource. Regardless of the scenario your organization is experiencing, IRISS is well equipped to assist.